We want you to feel like a cosmic goddess in your Fractal Witch piece — and if something isn't right, we'll make it right. No stress, no drama.

SIZE EXCHANGE — FREE, NO QUESTIONS ASKED

If your item doesn't fit, we'll exchange it for the right size at zero cost to you.

• We cover the return shipping AND the reshipping of your new size
• No fees, no forms, no hassle
• Reach out to hello@fractalwitch.com within 14 days of receiving your order

That's it. We've got you.

RETURNS FOR STORE CREDIT

Not feeling it for another reason? We offer store credit for the full product value.

• Contact us within 14 days of receiving your order
• Ship the item back to us (you cover return shipping)
• Store credit issued within 5-10 business days of receiving your return
• Store credit never expires

CONDITIONS

Items must be unworn, in original condition, free of makeup stains or perfume, and returned in original packaging. Items showing signs of wear or with removed labels will not be accepted.

SALE ITEMS

Final sale items are not eligible. Items purchased with a welcome or creator discount code are eligible.

HOW TO START

1. Email hello@fractalwitch.com with your order number
2. We reply within 24h with instructions
3. Ship it back (we send a prepaid label for size exchanges)
4. New size or store credit on its way 🖤

A NOTE ON OUR PIECES

Every Fractal Witch piece is handcrafted to order by our team in Cancún, Mexico. Check our size guide before ordering — and if you're unsure, DM us on Instagram @fractalwitch before you buy. We'll help you get the right size the first time.